Did you know your pet’s medications may not be guaranteed when purchased through other online stores? This means Drug manufacturers usually only guarantee their products when purchased through a veterinary hospital or veterinary-associated online pharmacy.

Some online stores are not approved pharmacies. A true approved pharmacy purchases their products directly from the manufacturer. For example, Zoetis is a manufacturer of many prescriptions, like Apoquel, that only sells directly to veterinarians. This means that some online stores are not purchasing their veterinary prescription medications directly from the manufacturer. Not all online stores declare their source of prescription medications.

WHAT DOES THAT MEAN?

When online stores do not buy their medications directly from the manufacturer, this imposes a risk of buying these prescriptions. Their sources are not declared thus leaving the integrity and quality of the medications in question. This could mean that the medication being sold from these online stores is counterfeit, expired, or not from the United States.

MANUFACTURER’S WARRANTY

Many manufacturers issue warranties that guarantee their products will protect our pets. For example, heartworm prevention products have a warranty stating if your dog receives heartworm prevention consistently every month for a year, but then is diagnosed with heartworm disease, the manufacturer will then pay for treatment. The stipulation is that the manufacturer needs proof of purchase through a veterinary office.

To eliminate any uncertainty on whether your pet is receiving medication of the highest integrity, as well as any concerns about voiding the manufacture’s warranties, we recommend purchasing directly from WAH or our approved online pharmacy.